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AI Virtual Assistant

AI / GPT / Chatbot for Healthcare

"Can AI help to engage my customers?"


Passionate about supporting you at every stage, The Central Surgery works closely with HealthDr to help you maintain and scale your healthcare business sustainably.


Contact us at +852 5402 6433 (WhatsApp) or email to referral@thecentralsurgery.com for detailed discussion and demonstration.


HealthDr is your health-tech go-to partner. In this rising era of AI, we believe AI for healthcare is the area to focus and invest in, to ensure your business can harness technology for efficiency and also to scale without incurring exponentially high costs of hiring. This is not about technology replacing humans, but technology at its best in supporting your business and the well-being of your staff.


HealthDr brings you the AI Virtual Assistant, HealthBot, to engage with your customers and secure business instantly 24/7.



Creating An Impact

HealthBot utilizes high-end GPT technology which mimics human clinic staff with the ability to understand user intent. Unlike other bots which has no coding, HealthBot, specifically trained for healthcare, manages complex enquiries diligently to make your business grow efficiently.


Strengths and Abilities:

1. Answer Enquiries – reply to your customers and engage them

2. Appointment Booking – secure business

3. Queue Management – enable smooth customer experience


HealthBot works for you consistently and non-stop 24/7


We are healthcare practitioners ourselves and therefore we create HealthBot with 4 main value propositions that will suit your needs:


  • GPT Model - This is the next wave and we all know it. The GPT model powers chatbot like no other, due to its capacity for understanding natural human language and its intent. Our HealthBot is built on this technology.

  • Healthcare Bias - Our HealthBot receives focused training on language, terminology that is used in the healthcare domain. We train it this way so that it can quickly understand your healthcare-related enquiries and help ensure your customers that your clinic is their right choice.

  • 3 Signature Features HealthBot comes with 3 signature features, which include dynamic FAQ capability, appointment booking system and queue management system. The features can be toggled depending on each customer’s needs.

  • Proprietary Data HealthBot provides a secure hosting for your data. When customers text in their enquiries, HealthBot draws on your repository of data to provide accurate and relevant answers. This data is your IP and only accessible by you.


Our Commitment

The Central Surgery and HealthDr are committed to ensuring our clients are able to use our products with ease and peace of mind.


The GPT model is extremely powerful with limitless potential to integrate additional services in the future. We host HealthBot on reputable hosting services like AWS to ensure data integrity, application uptime and stability.


As an additional commitment to quality, we perform monthly technical audit on HealthBot to ensure it is well oiled and running optimally.

Contact us at +852 5402 6433 (WhatsApp) or email to referral@thecentralsurgery.com for detailed discussion and demonstration.


HealthBot Package

Each healthcare operator (hospital, clinic, specialist, allied health operator) shares common challenges but also differentiate readily with your own unique requirements. Hence, we have designed HealthBot to be nimble, allowing each client to toggle the necessary signature features as per needed.


We make it simple for clients, by offering only ONE Package that comes with the option to toggle services. Cost of HealthBot is dependent on the services you use, so that you pay for only what you use, while retaining the option to upgrade anytime.


Contact us at +852 5402 6433 (WhatsApp) or email to referral@thecentralsurgery.com for detailed discussion and demonstration.


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